POINT OF SALE
The POS functionality within Retail365cloud is designed for ease of use. The cashier interface allows clerks to use hotkeys or touchscreen displays. The system supports the latest in barcode scanning, chip card processing, and payment security. Retail365cloud manages several discounting strategies, clerk and multi-clerk commission splitting, layaways, voids, returns, exchanges, gift certificates, credit memos, hold tickets, multiple payment types, receipt notes, in-house charge accounts, flexible tender types, currency exchanges and more.
Whether you require a simple E-Commerce presence or a robust site loaded with the newest features, Citta Solutions gives you the tools you need to integrate seamlessly with your existing inventory and serve your customers online. We can help you customize your E-Commerce site to reflect your brand and stand out from the crowd.
Customer Relationship Management (CRM) from Citta Solutions lets you move at the speed of customer behavior, tailoring every aspect of your operations to quickly changing trends and preferences. Analyze buying patterns, track sales, identify highest profit potential, launch targeted email campaigns, and set options that give each customer a unique and personalized shopping experience. With CRM from Citta Solutions, you can know your customers and your business better than you ever thought possible.
PURCHASING & RECEIVING
Stop duplicating your inventory management efforts every time you purchase, receive, price, transfer, sell, and record results into your accounting books. With Citta Solutions, you only have to enter inventory information one time — the system automatically propagates the data to every application it is needed. Importing vendor catalogs, setting up automatic reordering, managing purchasing budgets, forecasting and reporting are all a click away.
Citta Solutions actively manages every item in inventory on every sales channel, categorizing them by department class, vendor, location, fabric, season, color, or any attribute you define. Regardless of whether it is sold in store, online, or on the phone, all accounting is performed automatically, ready to power detailed reports prepared on the fly or generate highly accurate sales forecasts.
Highly customizable reports that quickly provide detailed information on any metric you choose over any time frame are available in Citta Solutions powerful report generator. Gain insights you never thought possible using one of the many built-in reporting templates, which displays results in an easy to read format that can be exported to Excel. With Citta Solutions, you’ll never need another third party reporting program to see every detail of your operations any time you wish.
With Citta Solutions frequent buying module, you can easily assign point values to dollar purchase amounts by department. Citta Solutions automatically tracks rewards for each customer allowing easy redemption and gives you the freedom to generate special promotional events and coupons for your most loyal customers. Gift Registry also allows easy registry creation for any customer for any event, easily adding to the list using a handheld scanner. Then, the software can automatically email registrants when a predetermined amount of their registry has been purchased, allowing them to add more items and increase your sales.
Never worry about out of stocks or excess inventory again when you plan using Open To Buy. Whether performing your own planning or using a planning services partner, the Open To Buy module from Citta Solutions gives you the tools you need to optimize budgeting, planning, reporting, and monitoring. Monitor your performance and make changes quickly to keep the right inventory on hand with the best profit margins and highest sales velocity.
Citta Solutions allows you to fulfill any purchase order from any location without rekeying information, simplifying the transfer of goods. Keep inventory at every location in perfect balance by fulfilling web orders from the most suitable location and transferring merchandise from stores where demand is sluggish to geographies where it will move faster. Citta Solutions gives you the ability to become an fulfillment expert, on par with the best and smartest retailers in the world.
When it comes to service, your customers have high expectations and Citta Solutions include Job Tracker so you can deliver for them every single time. Without ever leaving the cash register, you can create special orders and assign them to buyers. If you offer services, you can provide estimates, schedule work, assign jobs to employees, track progress, and notify customers when the work is complete — all from your POS system. Job Tracking from Citta Solutions enables you to serve your customers completely.
REAL-TIME STORE MANAGEMENT
No matter where you are, Citta Solutions gives you access to real-time store management for your entire operation. Access up to the minute sales data, check inventory levels, or make a pricing change to take effect immediately in every store — with CAM Commerce, you can run your business in real-time from headquarters, a trade show, or while on vacation. All you need is an internet connection, and Citta Solutions complies with Digital File Locker security regulations so your data is always safe.
Franchised businesses face the challenge of maintaining consistency across their brands, and Franchise Consolidator from Citta Solutions simplifies the process. With Retail365cloud, franchisors can push product catalogs to all of their franchisees point of sale systems. They can also collect sales and inventory data from all franchisees using built-in FTP polling, even from franchisees that do not use Retail365cloud. This standard data exchange format gives franchisors the power to manage data throughout their entire operations.
Busy retailers don’t have time to lose sales due to IT failure, and that’s why Citta Solutions has its own IT services management software called System Performance Pro. This powerful tool gives you instant access to your complete IT inventory — every serial number, model, IP address, software, and even disk drive usage for every connected device on your network accessible from a single screen. Remote desktop access, data backup, monitored anti-virus, and security patch updates let you service any device in your network remotely, keeping your business up and running with no down time.
Your customers expect fast and secure payment processing, and Payment Processing from Citta Solutions gives you a seamless solution that works directly with your POS system. No more messy terminals or expensive contracts — Over payment gateway is fast, reliable, and adheres to PCI DSS security regulations. All you need is a standard phone line or internet connection and can process credit and debit cards, gift cards, and checks.
Customer loyalty drives your business, and there’s no better way to incentivize it than with a rewards and gift card program. Citta Solutions has gift card validation built-in so you can process any gift card transaction quickly and easily, or assign reward points directly to customer accounts and apply them to any transaction any time immediately upon request. With Retail365cloud, you have the tools you need to keep customers coming back.
For more details or get a quick demo please visit: http://www.retail365cloud.com/features